Last updated: March 2026
1. Who We Are
Akash Storage & Distribution Services Pvt Ltd ("Akash Storage", "we", "us", or "our") is a Private Limited company incorporated in India, operating 3PL warehousing, logistics, packaging, and relocation services across Mumbai, Bhiwandi, JNPT, Kalamboli, and CBD Belapur.
Registered Office: J-7 to 13, Globe Complex, Ovali Village, Dapode Road, Bhiwandi, Thane — 421302, Maharashtra, India.
This Privacy Policy explains how we collect, use, store, and protect information you provide when visiting www.akashwarehouse.com or submitting an enquiry.
2. Information We Collect
We collect information in the following ways:
- Enquiry Form: When you submit our contact or quote form, we collect your full name, company name, email address, phone number, service required, storage volume, preferred location, dispatch frequency, and message.
- WhatsApp Chat: If you interact with our WhatsApp chatbot on this website, we may collect your name, phone number, and the details you share during the conversation.
- Automatically Collected Data: We use Google Analytics 4 (GA4) to collect anonymised data about website visits — pages viewed, time spent, device type, approximate location (city level), and traffic source. This data does not personally identify you.
- Cookies: Our website uses essential cookies for functionality and analytics cookies (Google Analytics). You can manage cookie preferences through your browser settings.
3. How We Use Your Information
- To respond to your business enquiry and provide a tailored warehousing or logistics quote.
- To communicate with you about our services, pricing, and solutions.
- To store your enquiry details in our internal CRM (Airtable) for follow-up and record-keeping.
- To send internal notifications to our team via WhatsApp when a new enquiry is received.
- To improve our website content and user experience using anonymised analytics data.
- To comply with applicable legal obligations under Indian law.
4. Data Storage & Retention
Your enquiry data is stored securely in Airtable (a cloud-based CRM platform). We retain enquiry data for a period of 3 years for business and legal purposes. Analytics data collected via Google Analytics is retained as per Google's standard data retention settings.
We do not sell, rent, or trade your personal information to any third party.
5. Third-Party Services
We use the following third-party services to operate our website and business processes:
- Google Analytics 4 — website traffic analysis (Google Privacy Policy applies)
- Airtable — CRM and lead storage (Airtable Privacy Policy applies)
- Meta WhatsApp Business API — chat and notification delivery (Meta Privacy Policy applies)
- Web3Forms — email delivery for enquiry notifications (Web3Forms Privacy Policy applies)
- ImageKit — image hosting and delivery (ImageKit Privacy Policy applies)
6. Your Rights
Under applicable Indian data protection laws, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal retention obligations).
- Withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us at info@akashwarehouse.com.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our website and services are intended for business use only and are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after updates constitutes acceptance of the revised policy.
10. Contact Us
For any privacy-related questions or requests, please contact: